Conditions and returns

TERMS AND CONDITIONS

THE SALE OF ALCOHOLIC PRODUCTS IS FORBIDDEN TO MINORS.
Users of the site www.savinowineshop.com declare that they are of age according to the legislation applicable to them.
Prices are inclusive of VAT. If the destination is different from Italy, the prices do not include any taxes, duties and taxes will be applied in the country of destination of the products and / or services. These costs, that vary from country to country, are charged to the customer.
The cost of each shipment must be added to the price of the individual product and / or service, the amount of which may vary according to the method of delivery and payment, as well as in relation to the country of destination. The total amount due for the selected products and / or services will be clearly indicated and communicated to the Customer, before the conclusion of the Sales Agreement.
Sa … Vino S.r.l. may at any time make changes to the price and availability of products on the site without any prior notice to the customer. Any increases may also depend on increases applied by the suppliers of Sa … Vino S.r.l. For all orders in progress, concluded before the aforementioned changes, the prices in force at the time of receipt of the Order will be applied.

RIGHT OF WITHDRAWAL
Orders on Sa … Vino Wine Shop are subject to the discipline of Legislative Decree 206/2005 and Legislative Decree 21/2014, which guarantees you the right to withdraw, for any reason, from the purchase contract.
The customer can exercise the right of withdrawal within 14 days from the date of receipt of the goods through an explicit declaration, containing the detailed order reference to be sent to shop@savinowineshop.com. In case of exercising the right of withdrawal, the Customer undertakes to fully return the products received, in unaltered conditions and in the original packaging.

The right of withdrawal is instead excluded for the purchase of customized or made-to-measure goods made by Sa … Vino Wine Shop S.r.l. and / or its business partners or who, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.

If the withdrawal is requested according to the methods and terms mentioned above, the amount already paid for the products will be credited to the buyer in full using the same payment method he used on the website to complete the order or by bank transfer.

REFUND
The reimbursement is made within 14 days from the date on which Sa…Vino Srl, once receives notice of the withdrawal by the Customer, receives the ordered goods intact and in the original packaging at the following address: Via Traversa Valdichiana Est 181, 53049, Torrita di Siena (SI). The costs for returning the Products to Sa…Vino S.r.l. are non-refundable and remain, by law, the responsibility of the customer.

Any complaint must be addressed to Sa…Vino S.r.l. by sending an email to info@savinowineshop.com.